STATIONERY CONTRACT

By clicking "I agree" and giving your digital signature below, you are stating your agreement to the following terms:

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Process:

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• A quote is provided up front, but all prices are subject to change based on final design selections and additions. Any price adjustments will be discussed prior to changing and agreed upon by both parties. 

• Additional items may be added to your order at any time with the correlating fee. 

• Full payment is due at the time of purchase. Public House Co. will not begin any work until the project is paid in full. 

• Although we do our best to make proofs appear realistic, the client understands that a proof on screen may appear different than what is seen in person. We encourage requesting samples from your printer if a client has any question.

• The Client acknowledges that they are familiar with Public House Co's portfolio and is requesting services with knowledge of the artist's style. The artist's work is constantly evolving, the services are of unique and artistic nature, the artist will use her personal artistic judgement to create artwork consistent with her personal vision of the event. Accordingly, client acknowledges that the artwork shall not be subject to rejection on the basis of taste or aesthetic criteria.

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Design Timeline

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• Public House Co. will provide a schedule at the beginning of each project that outlines when the proof will be sent, amount of time for edits and when final approval is required to meet the deadline. The deadline may be compromised if any of the proposed dates are missed by the client. It is important to consider that design revisions and/or delays in feedback may affect production time and possibly delay your order.

• If you fail to include any required information on your order (such as event date, location, time, reference images) we cannot proceed with your order until such information has been provided to us. We will follow up with you regarding this information, but it is ultimately your sole responsibility to provide us with complete information. The design of your piece will not begin until we have complete information from you. We are not responsible for any delays that may occur in the design of your order due to your failure to provide us with any and all necessary information.

• While Public House Co. will closely proofread and review all designs prior to printing, it is ultimately the client's responsibility to review proofs for errors. Public House Co. is not responsible for any typos found or changes made after proof is approved by the client via email. After final approval is given, the client will be responsible for any reprint fees.

• Each order includes 3 rounds of revisions per item. If client desires further changes, additional payment may be required.

• Once your digital proof has been approved, final files will be send to print. 

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Production

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• Variations //Our handmade papers, wax seals, and ribbon tying are all made by hand, therefore, there may be slight variations of size, shape and color between each invitation. We consider these imperfections to be part of our handcrafted charm, and hope you will too. We strive to represent the colors shown on our website as accurately as possible, but we cannot guarantee that the printed color will look exactly like it appears on your screen.

• Product Availability // We cannot guarantee that the papers, envelopes or embellishments displayed on our website will be available from our suppliers, particularly during peak seasons. If your selections are unavailable we will notify you and present you with alternative options of the same quality.

• All prices, product designs, and their accessories are subject to change without notice. Occasionally, product supplies are discontinued by supplier or by use of the printer. The printer may still be able to fulfill customer’s order if such product or supplies have been discontinued, but cannot guarantee such order fulfillment.

• Production Times // Once your digital proof has been approved, production begins right away. We will follow up when production is completed and your paper goods are ready to ship. Please use the listed timelines below to estimate your expected completion timeline.

• Digital Printing Timeline // Digitally printed stationery takes approximately 10 to 15 business days upon approval, plus shipping.

• Foil & Letterpress Timeline // Foil and Letterpress printed stationery takes approximately 20 to 25 business days upon approval, plus shipping.

• Embellishments Timeline // Timelines may increase by 5 to 10 business days if ribbon or other embellishments are included in your order.

• Pricing Details // Pricing on our website represents the full retail price in USD and does not include applicable taxes. All prices listed on our website are subject to change without notice. In the event that items on the website are priced incorrectly, we retain the right to cancel and refund any orders placed for the products listed at the incorrect price.

• Shipping Details // Purchases are shipped via USPS or FedEx with standard delivery times within 3 to 10 business days depending on your location. Depending on the end weight of your order additional shipping charges may apply and will be invoiced separately prior to shipping your order. All packages include a shipment tracking number, but once your items are shipped we have no control over the progress of your shipment and only have access to the shared tracking details. We are not responsible and may not be held liable for any losses, damages or delays due to shipping. We strongly recommend ordering your paper goods as early as possible to allow for transport.

• If you require express shipping, a separate invoice will be sent with the shipping option of your choice, once payment is completed your order will be shipped.

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Copyright & Advertising

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• When sharing work publicly, either online or in person, the client agrees to give Public House Co. credit though clear and visible labeling, tagging or verbal acknowledgement.

• Public House Co. reserves the right to use any and all products designed for advertising and marketing purposes. This also includes, but is not limited to, using customer testimonials and customer designs as product samples, in photographs and in advertisements. This applies to all marketing and advertising by Public House Co. both online, verbally, and in print. If customer is opposed to any aspect of his/her design being used in this manner, customer must notify us in writing at the time of order placement. All designs, graphics, titles and any printed materials created by Public House Co., whether custom order or otherwise, are the sole and exclusive property of Public House Co. and may not be reproduced in any fashion without written consent of Public House Co.

• All designs, images, artworks and products presented in this website or in the products that you purchase are the sole property of Public House Co. copyright of Public House Co. These designs, images and artworks may not be used for personal use, reproduction, the creation of derivative works, or any other purpose. We retain the right to post your invitations or wedding goods on our website and social media. All content on this website is copyrighted upon its creation, and is governed by the United States Copyright Act of 1976 (USCA).

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Returns, Exchanges & Cancellation

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• Because the artwork is made specifically to your specifications, orders are not eligible for return, exchange, or cancellation once painting has begun. Design fees are non-refundable. After final approval, if there is an error due to a mistake on our part, the error will be corrected at no cost to you. If there is an error in the final files provided to you and you approve the incorrect design and/or wording, you will be responsible for the cost of reprinting.

• If at any time before Public House Co. begins working on your project, the client is able to request a refund on their purchase. That refund will be half of the purchase price. 

• Public House Co. aims to exceed customer’s expectations in our products and service. However, customer should participate in the process by providing feedback and revisions. If, for any reason, the customer is not satisfied with customer’s order, we will happily evaluate the request and make every effort to correct the issue.